Terms & conditions

1. Prices & GST

All prices on our website are displayed in Maldivian Rufiyaa (MVR). GST is calculated and displayed at checkout. The total amount shown at checkout is the final amount payable.

2. Payment & order confirmation

Orders are payable by bank transfer. An order is considered confirmed only after the payment transfer slip has been received and verified by our team.

Stock is not reserved indefinitely while payment is pending. If payment cannot be verified within a reasonable period, we reserve the right to cancel the order and release the stock for sale.

3. Wholesale & case pricing

Case and bulk pricing is intended primarily for wholesale and business customers. We may request relevant business details before approving wholesale pricing or access to wholesale rates.

4. Discount codes & promotions

Any discount code provided by Beyls Company is intended for single use at checkout, unless otherwise stated.

Discount codes must not be shared, reproduced, published, sold, or distributed without prior approval from Beyls Company.

Beyls Company reserves the right to cancel, withdraw, or deactivate any discount code if it is misused, distributed without authorisation, or used in a manner that does not comply with the applicable promotional terms. We may also take any other appropriate action in such circumstances.

5. Order cancellation

We reserve the right to cancel an order if:

  • A product is unavailable or becomes unavailable before fulfilment.
  • A product has been listed with an incorrect price or description.
  • There are reasonable grounds to suspect fraudulent or unauthorised activity.
  • The order does not comply with the applicable terms or promotional conditions.

If an order is cancelled after a payment has been verified, the verified payment amount will be refunded in full or as agreed by both parties.

6. Delivery

Delivery will be arranged only after the customer has provided complete and accurate contact and delivery details. These details may be verified by our team before the order is dispatched.

Incomplete, incorrect, or unverified information may result in delays in delivery. Any delay caused by incorrect or incomplete information provided by the customer will not be considered a delivery failure on our part.

7. Damaged, defective or incorrect products

Customers must notify Beyls Company of any damaged, defective, or incorrect products within 48 hours of delivery.

To process a complaint, customers should provide:

  • Clear photographs showing the damage or issue.
  • Details of the affected product and order.
  • Any other information requested by our team.

In certain cases, we may require the customer to return or present the product for further inspection. Our team will investigate each complaint and determine whether the product qualifies for a replacement or other appropriate resolution.

Complaints received more than 48 hours after delivery will not be accepted, except where otherwise determined by Beyls Company.

For any product, order, or delivery-related concerns, please contact Beyls Company through our available contact channels.

8. Cash payments

Customers who wish to pay by cash must contact Beyls Company before placing an order through the website. Cash payment arrangements must be agreed upon in advance.

9. Customer responsibility

Customers are responsible for providing accurate delivery and contact information and for reviewing their order details before completing a purchase.

By placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.